Shipping policy
Shipping Policy for Just Say It
Effective Date: 24-11-2023
Thank you for shopping at Just Say It. We are committed to providing you with high-quality products and an exceptional shopping experience. This Shipping Policy outlines our shipping procedures and guidelines to ensure clarity and transparency regarding the delivery of your orders.
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Order Processing: 1.1. Orders will be processed within 7 business days from the date of purchase, excluding weekends and public holidays. 1.2. Orders placed before 12:00 PM AEST on business days will generally be processed on the same day. Orders placed after 12:00 PM AEST may be processed on the next business day. 1.3. Our team will review each order for accuracy and completeness before processing.
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Shipping Methods: 2.1. We offer the following shipping options within Australia: - Standard Shipping: Estimated delivery within 3-5 business days. - Expedited Shipping: Estimated delivery within 1-2 business days. - Overnight Shipping: Estimated delivery within 1 business day. 2.2. Shipping fees will be calculated based on the selected shipping method, order weight, and destination. The exact shipping cost will be displayed during checkout.
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Tracking Information: 3.1. Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's status. 3.2. Please allow up to 24 hours for tracking information to become available after receiving the shipping confirmation email.
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Shipping Restrictions: 4.1. We currently ship within Australia. Please note that some remote or rural areas may have limited or extended delivery times. 4.2. We are unable to ship to P.O. boxes. Please provide a valid street address for delivery. 4.3. International shipping is currently not available.
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Order Status and Support: 5.1. You can check the status of your order and track your package by logging into your account on our website at https://justsayit.store or using the tracking link provided in the shipping confirmation email. 5.2. If you encounter any issues with your order or have questions about the shipping process, please contact our Customer Support team at operations@adzmania.com.au or 0450 976 352 for assistance.
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Order Delays and Exceptions: 6.1. While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, carrier delays, or other factors may occasionally impact delivery times. 6.2. In the event of a significant delay, we will make every effort to communicate with you promptly and provide updates regarding the status of your order.
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Returns and Refunds: 7.1. For information on our returns and refunds policy, please refer to our Returns Policy available on our website.
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Changes to Shipping Policy: 8.1. We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with Just Say It, you acknowledge that you have read and understood our Shipping Policy and agree to its terms.
If you have any further questions or require assistance, please don't hesitate to contact our Customer Support team at operations@adzmania.com.au or 0450 976 352.
Thank you for choosing Just Say It. We appreciate your business!
Sincerely,
Sevkie Owner, Just Say It https://justsayit.store operations@adzmania.com.au 0450 976 352